Went in today to make a purchase and Jose and dawn were amazing. It's been a while that I went it to a auto store and left feeling they took good care of me
On 8.2.17 I took my daughter's car for an inspection at 8am we came back at 10am and her car was up in the air the only guy that does inspection Joe was rolling a tire around. We asked if we could speak with him to ask a simple question since she JUST arrived from Texas the night before and the young man at the counter asked Joe if we could speak with him about the car and he gave a funky answer on the line of "I'm not done with it" didn't hear the conversation clearly but I know that he had an attitude and it DOES NOT take 2 hours to do a state inspection! I asked the young man at the front to put the car down and we went elsewhere. I will NEVER go to Pep Boys again to have any service done to ANY car in my family and there are 4 of them.
Good service kinda pricey compared to their neighbor Advanced Auto
Not bad but not that great. I got an oil change appoint set up the day prior and still ended up waiting about 30-45 mins to even have my truck pull into the garage. Plus the guy changing the oil in my truck got grease smeared all over my hood and driver side door! Pep boys is actually a reputable place this one is substandard and should be evaluated again and held to a higher standard.
Took my car their and was told it would be quick. I'm still waiting on it too be done 3 hours later
Pep Boys Auto Parts Service is a US Car Repair based in Petersburg, Virginia. Pep Boys Auto Parts Service is located at 3120 S Crater Rd, Petersburg, VA 23805, USA.
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